Legal

Privacy policy.

What we collect, why we collect it, and your rights. Short, plain and specific to this website.

Last updated 14 October 2026

Who is responsible

The data controller for this website is AS Master Industry, a company registered in Latvia.

Company
AS Master Industry
Registration number
LV40003548380
Address
Lauku iela 3, Sigulda, Siguldas novads, LV-2150, Latvia
Email
oskars.gudrais@chg.lv
Phone
+371 29 21 27 21

The short version

  • This website does not use analytics, advertising or tracking cookies.
  • It does not load third-party scripts, fonts, maps or social media widgets.
  • Forms and the Ask helper work in your browser. Nothing you type is sent to us until you press send in your own email app.

What we process and why

Enquiries

When you complete a contact or brief form, this site prepares an email in your own email app, addressed to us. We receive only what you choose to send, typically your name, email address, phone number, country and project details. We use it to reply to you and to prepare a quote. Legal basis: steps taken at your request before entering a contract (Art. 6(1)(b) GDPR) and our legitimate interest in answering business enquiries (Art. 6(1)(f) GDPR).

Direct contact

If you email or call us directly, we process the details you give us for the same purposes.

Technical data

Like any website, the servers that host this site may record technical data in server logs, such as IP address, date and time, requested page and browser type. This is used to deliver the site securely and to detect abuse. We do not combine it with other data about you. Legal basis: our legitimate interest in running a secure website (Art. 6(1)(f) GDPR).

Language choice

If you choose a language other than English, your browser remembers it for the current session only, using session storage. It is not sent to us and disappears when you close the tab or browser.

Who receives your data

We do not sell personal data. We share it only with service providers that help us run our business, such as hosting and email providers, with professional advisers, and with authorities where the law requires it. Providers act on our instructions under appropriate agreements.

Where a provider processes data outside the European Economic Area, we rely on an adequacy decision or standard contractual clauses.

How long we keep it

We keep enquiry data for as long as it is needed to handle your enquiry and, if a contract follows, for the periods the law requires for that contract, such as accounting records. After that it is deleted or anonymised. Server logs are kept only for a short, limited period.

Your rights

Under the GDPR you have the right to:

  • access the personal data we hold about you;
  • have inaccurate data corrected;
  • have your data erased, where the law allows;
  • restrict or object to our processing;
  • receive your data in a portable format; and
  • withdraw consent at any time, where we rely on consent.

To use any of these rights, email us at the address above. We reply within one month.

Complaints

You can complain to the Data State Inspectorate of Latvia (Datu valsts inspekcija, dvi.gov.lv) or to the data protection authority in your own country.

Security and changes

We apply appropriate technical and organisational measures to protect personal data. We may update this policy from time to time. The date at the top shows the latest version.

Start a project

Tell us what you're building and where.

We reply with a realistic lead time, not a sales call.

Your details are used only to reply to this enquiry.